I was charged $2,388 after deleting my free team — need urgent help

[Arwa]

I was charged $2,388 even though I only created one team (“Arwa Alsharif”) on the Free plan and deleted the app shortly after. I never intended to upgrade, never used a paid feature, and now I can’t request a refund because the refund app says:

“Team ‘Arwa Alsharif’ does not have a paid subscription. It is on a Free plan.”

My Team ID is: Lnyn8LUy31fTiop9Nbih

I also reached out to support, but they say it may be an auto-renewal after a trial — however, I never completed a purchase or got any warning.

Please help me resolve this and get my refund processed. I am still within the 14-day window, and this charge was a complete mistake. I want my money back

[ThinhDinh]

Closing this one since it’s a duplicate of this.

I was charged $2,388 on a Free plan — refund request and no active subscription

I was charged $2,388 by Glide, but my account is on a Free plan, and I have no active apps or subscriptions. Here are the facts: I created a single team: Arwa Alsharif Team ID: Lnyn8LUy31fTiop9Nbih I tried the platform, then deleted the only app I created I never intentionally upgraded or confirmed a paid plan My dashboard still shows I’m on the Free plan Yet I was charged $2,388, which I did not authorize I also noticed I have being charged without anything showing in my payment history. Th…