I cannot find my app under new My Projects

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1

I have not edited the back end of my project for a few weeks (maybe more). Its a workout tracker that I use every day and have saved as a link on the home screen of my phone. Everything is working fine there:

However, I have just logged in on a laptop to make some tweaks and my ‘My Projects’ under the default My Team section is empty and I cannot find my app anywhere (last time I edited it appeared as I typed into my browser and took me straight to it but not anymore)

Really worried that my app is gone?

2

Are you signed in using the same account that you used to create the App?

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@Darren_Murphy

I am indeed. I have checked any other possible accounts to no avail. The one account I thought it could be has some other legacy projects that show up fine (not used since 2020) but I only ever use this main account for it.

Is there a way to ‘track back’ to the edit URL from the app one? Similar to how you can use the ID at the end of a Google Sheet URL to find that spreadsheet?

Edit: Spelling and didn’t hit the correct reply button…

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@Darren_Murphy I wonder if this is that issue that @david was talking about the other day.

I had apps disappear in newer team folders at some point, but they were just dummy placeholder apps, so no loss to me. My personal My Apps folder has remained intact.

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I’ve fired off a mesage to support over the same issue today. Had really bad Glide service availability for a while, then when I gave up and came back about 6 hours later…. Gone.

But it is there if I use SigmaOS (I’ve logged in from that browser before), and Sigma uses Chrome underpinnings. But on Chrome…. Gone. De-cookied, de-cachified …. De-funkt. :man_shrugging:

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So I only have ready access to Chrome, but I’ll try and load up through an alternative browser when I can and see if it appears

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Hey Jon, Any guidance on how I can send over a ticket too? I cant fill out the required Support Link URL.

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Got an update back from support, turns out my app was orphaned for some unknown reason, it’s now back in my projects

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That’s weird. How does an app get “orphaned” for an unknown reason? Like it just disappeared from your dashboard?

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Yeah exactly that. It was still functioning fine as an app where I had the link saved to my phone home screen and I could add data etc still, however it wasn’t under My Projects anymore to edit. Behaved as if I was using someone else’s app essentially

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