Error message of " Oh sheet! app is not allowed to use this plugin"

When I connect my Postgres SQL table, I get the following error popup: " Oh sheet! app is not allowed to use this plugin"

What can I do?

Are you on the Business plan?

Hi David. Thanks. Yes, I am on the business plan. Here is a loom video if it helps! Loom | Free Screen & Video Recording Software | Loom

Can you try submitting a ticket? Thank you.

Thanks, yes, just submited a ticket

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