Hello, I have a couple of users that are requesting pins, but by the time they get them, the app login has timed out. Could this be a security issue on their end? I believe they are using gmail.

Is it a personal email or a business email? Does it appear eventually on their main inbox and just take a long time to do so?

It was a personal email (gmail) and yes, it eventually arrived, but by then the app timed out. They tried their AOL account and it showed up quickly.

If this keeps happening, I would suggest reaching out to the support team. [image] Community Update: Support chat in the Glide builder speech_balloon Announcements Hello Gliders! You can now reach our support team directly from the Glide builder. Use the updated messeng…

Email pin is taking too long to come through

Ask for Help

ThinhDinh August 2, 2024, 12:00am 4

If this keeps happening, I would suggest reaching out to the support team.

Topic		Replies	Views
Pin Code not sent Report a Bug	12	985	November 7, 2020
Delayed Pin for Yahoo Email *Disclaimer Feature Requests	11	612	April 9, 2021
No Login for Users Ask for Help glide-escalated	15	163	December 13, 2024
App Login PIN emails NOT being send by Glide Ask for Help	7	53	March 31, 2026
Users Complaining of Bad PINs Ask for Help	11	612	January 18, 2021

Email pin is taking too long to come through

Related topics