Hello, I have a couple of users that are requesting pins, but by the time they get them, the app login has timed out. Could this be a security issue on their end? I believe they are using gmail.

Is it a personal email or a business email? Does it appear eventually on their main inbox and just take a long time to do so?

It was a personal email (gmail) and yes, it eventually arrived, but by then the app timed out. They tried their AOL account and it showed up quickly.

If this keeps happening, I would suggest reaching out to the support team. [image] Community Update: Support chat in the Glide builder speech_balloon Announcements Hello Gliders! You can now reach our support team directly from the Glide builder. Use the updated messeng…

Email pin is taking too long to come through

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ThinhDinh August 2, 2024, 12:00am 4

If this keeps happening, I would suggest reaching out to the support team.

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Email pin is taking too long to come through

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