Email Account Update

I am changing companies and I need to change my login email. Someone suggested I add a user/member and then once added delete the user associated with the old email… however, I am not receiving the invite for the new member. I have sent it to multiple emails… what’s next?

Are you admin of the team that you are trying to invite yourself from? Have you tried the magic link option to see if that works?

If both fail I’d suggest opening up a support ticket here:

What plan are you on and how many members are listed in that plan? It could be if it’s a lower end plan you are at the max number of users.

There are no users other than myself and I don’t know what plan I have- pay around $40 a month

Are you on the new Teams plan or the old one? Are you paying per app or per team?