Data being deleted, private user limit reach question

[ThinhDinh]

@bman737

And then the main Glide page says user limit is 20, so I’m just lost on that.

I think this is for the new plan, which doesn’t differentiate users by public or private anymore. For the new pricing, there’s only a limit for personal users (defined as "users who sign into a Glide app using a consumer email domain, such as Gmail, or an education email domain, such as .edu. Editors in your team are also included.)

@bman737

This seems like a simple question but what is the actual private user limit for the Legacy Pro Plan? The system was showing 1,000,000 private users the other day and I made a switch to use roles to help manage row owners and now the limit dropped to 50

This was a temporary solution from Glide to handle inaccurate overage limits. You see 50 now because the migration work is completed. I think this should have been communicated better through the usage/pricing page.

Do I really have 1,000,000 users?

We’ve temporarily increased limits on Legacy plans to keep users with custom, pre-existing usage quotas from hitting any inaccurate overage limits. It’s part of our migration to the new billing system. Actual limits will be reinstated when the migration work is complete. You’ll find more details on the legacy plans and their limits here. Glide in 2024 is in a very different place than Glide in 2019. We’re supporting a significantly greater number of users and apps than five years ago. Most …

@bman737

Also, when you hit the private user limit, does it also prevent data from going into tables?

I’m not sure on this one, I think it should just limit users from signing in, and as long as your row quota is under the limit, you should be able to add more.

@NoCodeAndy you might want to check this.