Copy and Paste Issue Within App

One of my client apps would like to copy and paste from within the app and cannot do so. They can copy and paste from another app into glideapp “notes” but cannot copy from one records notes to another record note in app within the same Glideapp (they are not allowed to use google sheet). When they attempt this, a blue vertical line appears in text:

2019-10-05_1533

Seems fine for me on android. Are they on IOS?

Both but this one is IOS… I’ll check an Android user.