My app’s URL: https://toujoursdebout06.smapp.io Hi, I have a problem with one of the comments let by a end user. This comments appears in the Apps: Comments sheet, but not in the app. It’s not a comments setting problem because all comments worked fine, even after this problematic one… Comments s…

Do you have emails with upper case letters? Wondering if it’s similar to this post. [image] Email profile BUG case sensitive Report a Bug My app’s URL: https://eochallenge.glideapp.io Ok this took me a little while. I had one user who couldn’t post any new items, also …

Comments should be in sheet order…do you have app users in various time zones?

No, all app users are french. Hereaftern a screenshot of the Apps:Comments sheet. The last comment in the list is the one not displayed. And you’ll also see that comments order is not in sheet order, and is even in “no order”… [comments_bug_and_disorder]

the link of the post in this forum, dealing with the problem I had with comments re(detection) last night : https://community.glideapps.com/t/apps-comments-refreshed-few-hours-ago/7583

Hm. I think this is beyond the scope of my “expertise”. Can you check the Google sheet history to see what this page looked like, let’s say, 3 days ago?

Good point @Robert_Petitto . 3 days ago, comments were correctly odered per sheet. Worst, I have discovered ( minutes ago that in fact, in the Comments sheet, all went fine till the 20th of April, and then I started to get old comments DUPLICATED ! I mean they appear correctly in the sheet before th…

If I remember well, the Apps:Comments sheet is just a “logging” sheet, comments are managed by Glide within the app. So I have no way to correct this mess by myself by cleaning the sheet.

You never added any rows manually to that sheet?

No, absolutely never, promised!

Hi @Mark , Any news or idea about what happened with comments? They’re still not displaying and lot of users complaining that this feature does not work at all, impacting user xp and app usage. I am going to remove comments from this app if we can’t get it working. Hereafter is a video to illustrat…

Comments not displayed

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Jeff_Hager May 3, 2020, 1:20pm 12

Do you have emails with upper case letters? Wondering if it’s similar to this post.

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