Client Unable to Purchase Our Glide Template

Hi Experts ,

@JackVaughan

Can you please suggest to me how to fix this issue :pray:

  1. Client Unable to Purchase our Glide Template
  2. No Payment Gateway Link is Coming
  3. Error message: Template Can not be transferred between owners

Template Link: Glide Store app template
Error Video Link: Glide Store · Glide

Please help me to fix these issues

Regards

https://www.awesomescreenshot.com/video/6078647?key=c2162ddf1cd66ba367ede1fdd79baaeb

Please contact support@glideapps.com

1 Like

Hi @JackVaughan

I have contacted Glide support support@glideapps.com
But no Response
I have send 10 Email but no response

We have sent an email from hello@mswebdesigner.com

Best ,

I’ll follow up

Hey @JackVaughan

I have received another 10 Complain that people are unable to Purchase our Template.
Please Fix is issues as soon as possible

Regards
Sudipta

Hey @Sudipta

Please, make sure to submit a ticket regarding this issue. Please, add a video of the problem. If you could keep the dev console open while making the video that would be really beneficial.

1 Like