I’m building a reservation app for a personal training gym, and I’m having trouble clearing values in a reservation table when a user cancels a booking.
My setup:
I have a Reservation Table that includes:
- Session Start Time
- Session End Time
- Session Description
- Customer Email
- Reservation Timestamp
When a customer wants to cancel their reservation, they tap a “Cancel” button, which triggers a Workflow.
This Workflow is set to Clear Values (via “Set Column Values → Clear Value”) for both the Customer Email and Reservation Timestamp in the Reservation Table row.
The issue:
The Workflow does execute (I’ve confirmed it runs), but the values are not actually cleared in the table.
I’ve double-checked that the Workflow is targeting the correct row and fields, but the Email and Reservation Timestamp remain unchanged after the Workflow runs.
My questions:
- Is there any known issue with using “Clear Value” in a Workflow on specific fields?
- Could the problem be due to Row Owners, relations, or any visibility/data ownership restrictions?
- Are there any best practices for removing reservation info from a row (instead of deleting the whole row)?
Any insights would be greatly appreciated — thank you!