Audio recorder does not stop automatically

[Sebastian_Daus]

I created a feature that records an audio snippet and transcribes it. Unfortunately the app shows, that the recording function was still turned on and I needed to stop it manually.

I would expect the recording to stop automatically once I hit the stop button - otherwise building trust with users might be tricky.

I used it on iOS with an iPhone 12 pro. Glide Pages with app saved to home screen.

See screenshots:

[Biotech_Sol]

Also the same problem with MacBook.

[ThinhDinh]

How to open a support ticket?

Go to your main dashboard, click the icon at the bottom right, and click on Support: [CleanShot 2023-03-30 at 16.21.28@2x] Select the App that you need support with, and click Continue: [CleanShot 2023-03-30 at 16.23.02@2x] Select Open Support Ticket [CleanShot 2023-03-30 at 16.23.26@2x] Fill in the form and submit it.

Please submit a ticket, thank you!

[Sebastian_Daus]

Not possible for personal apps

[Sebastian_Daus]

Correction - works from the settings page of the app but not from the dashboard.

[ThinhDinh]

So it works in the builder, but not in the production version?