My app stopped working on my ipad. It’s been working for well over a year.
When I open the app on my ipad, the orange glide screen appears, then the screen goes white and stalls. So I deleted the app and sent myself a link. In the email there is an “open app” button. When I press this, my browser opens, the app shows up in a phone mockup for few seconds then the browser goes white and stalls.
I searched the forum, but didn’t see anything like this. My ipad is several years old, all my other apps are working fine. It has ios 12.5.6, which I know is not the latest, but my ipad isn’t new enough for the latest versions.
My app is still working just fine on my android phone.
Any suggestions?
I would say it might have something to do with the OS version. Have you tried to open it in Chrome on your iPad?
Thanks for responding!
I just tried it in Chrome. This time it showed the phone mockup with my email address populated, I received an pin and entered that (that didn’t happen before). It started loading, spinning circle, then the screen went blank and it stopped. I then hit the refresh and it started loading for just a second then the screen went blank/white once again.
I thought perhaps it Is related to memory or storage. But I’ve been using it for well over a year and it hasn’t grown very much. It just stopped working. I don’t know if an os upgrade happened, but because I’ve got an older ipad, any updates are minor because it’s not eligible for current releases.
Still stumped.
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If it works on your Android phone but not the iPad, I think we can only point the reason to the OS version or your own device as you have stated above.