Problems running my app in an IPad

I currently have an app that runs with no problems on Andorid, PC and almost everything on IOs.
I installed it on an IPad Air with IOs 12.5.5 (meets the required version of IOs for Glide to work) and I’m having problems because the main screen when loading the page that has a calendar list stays loading without displaying anything.

I already updated everything on the Ipad but it is the only thing that does not work, the other screens that are graphs and lists work without any problem.

This same app works on an Ipad Air 2 without any problem.

Any idea what is going on? Thanks for your support

Can you reproduce it in a video and submit it to the support team? Thank you.