App frozen due to potential content violation – request manual review

Hello,

My Glide team was frozen due to a potential content violation.
I cannot access, edit, duplicate, or create any app.

This is a tourism app that only contains public places (restaurants, attractions, landmarks).
There is no adult, prohibited, or sensitive content.

I did not receive any email explaining the violation.
My Team ID is: RZ40VXGHrn9RlgnG0pj

I kindly request a manual review by the Trust & Safety team.
Thank you very much.

Option 1

Have you tried contacting Glide support via your Glide account directly? There is a :red_question_mark: symbol in the bottom right-hand corner both in the builder and in the dashboard. That is the quickest way to get the attention of the support team and have them look into your issue.

Option 2

Write to support@glideapps.com

This thread has been escalated. Support will follow up via the Messenger in the Builder or through email.

Best practices when escalating issues to support

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The Support team has reached out to you about this by email.

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