I’ve been a loyal user since 2020/2021 and have invested hundreds, if not thousands, of dollars and countless hours learning Glide so I could build and launch my apps. Over the years, I’ve adapted to the many changes made to the platform, but now my access is restricted in a way that prevents me from even making necessary changes to my work.
On top of that, I’ve noticed certain features are limited because I don’t know how to code. For example, setting up payments outside of Stripe has been a real challenge — not because I can’t figure it out, but because the options just aren’t supported. If I had the freedom to build payments the way I need, I could have marketed and launched my apps already, which means both I and Glide would have been getting paid.
Instead, the constant restrictions, updates, and paywalls are slowing me down, making me feel intimidated, and delaying the progress I’ve worked so hard for. The entire point of Glide, as I understood it, was to empower people who don’t know how to code to build apps. But right now, it feels like the opposite — the changes are putting up roadblocks and making it harder, not easier.
I want to resolve this respectfully, but I also don’t think it reflects well on Glide apps to appear as if it is extorting or restricting long-time creators by removing access after years of dedication. At minimum, I need continued access to my account and assets so I can finish my apps, ensure they work properly, and finally get them out into the world. im not the geek to where im doing this everyday. i have other things going on. so im not sure why im restricted. come on glide.
Please advise how I can secure access without disruption. SN: i would of sent this directly to the support team but i dont know here i can contact them..
I’ve already explained this multiple times — the issue isn’t unclear. Restricting long-time creators by removing access is exactly what’s happening to me, and repeating that back as a “question” doesn’t change the fact.
I’ve invested years, money, and work into building on this platform, and your current policies are directly blocking my ability to finish and launch my apps. If there is no clear resolution or way to restore my access, I’ll have no choice but to pursue this through a formal complaint and legal channels.
Please escalate this to someone who can actually address the problem instead of repeating back what I’ve already stated.
making necessary changes to my work. i cannot ccess my app i’ve been building for a while. i made a payment becaue i couldnt access it on my phone while i was building to help me understaand what changes needed to be made. then now i cant even access it at all to where its just not giving me access to make changes or see it on the publish site.
Okay, so you’ve lost access to your App. That wasn’t clear to me, which is why I asked.
So to be clear - you can sign into the Glide Builder, but your App is no longer there - is that correct?
Was it a Classic App by any chance?
If it was, then that would explain why it is gone. Support for Classic Apps was removed more than 2 years ago, and they were fully deprecated at the end of June this year. Glide made multiple announcements about this over the past few years, the most recent one below:
I’m not talking about a “Classic app.” I’ve already acknowledged the changes that have happened. What I’m saying is this: I’ve paid to access my app in the past, even deleting other apps to make room due to platform limitations. Now, after all of that, I cannot access my current app because I’m being asked for another payment at a stage when I don’t even have the funds yet — since I’m still building.
I’m not refusing to support the platform. I’ve already paid when necessary. But right now, I need the ability to move forward — to finish my app so I can get it live and start generating income. Restricting my access during this critical stage only delays both my progress and any potential revenue for the platform.
At this point, what I need is clear: either restore my access so I can finish my work, or escalate this to someone who can actually provide solutions. Because the way this is being handled now feels less like support and more like I’m being pushed to give up on the platform altogether.
Okay, so I think your best course of action at this stage is to reach out directly to Glide Support via the chat bubble in the bottom right corner of the Glide Builder. They can help check the status of your account and provide further help/advice. Just be aware that Glide Support is (mostly) only available during US business hours, so you may not get a response until Monday at the earliest.
i have done that and there isnt a way for me to connect with them. its outside of business hours but hey are making changes outside of business hours? lool this is crazy