i cant find a downgradeā¦ it is a old pro app
@Uzo please start a new topic. This is not a customer support thread.
it is related to new plansā¦ I cant transfer my app to a new planā¦ now Iām stuck with two plans lolā¦ and there is no option to cancel any of these plans!
WOW,
no option to downgrade or upgradeā¦ Glideā¦ what is going on???
Itās in your appās Billing settings.
no, my old pro app is not there
Please contact support.
i didā¦ I guess i need to waitā¦ or cancel new plan now?
Yes, you have to wait for support to reply to youāwe donāt have no-wait support.
okā¦ tnxā¦ fix that bug please
In the meantime, duplicating the app should create a Free copy that you can transfer.
Noted and I appreciate the big picture and explanation you have just painted. In the main, I agree with you in terms of wanting Glide to be successful, I also wish for the same because it would defeat the purpose of having invested so much time learning the tool.
This is where I again find an imbalance in your rationale.
On the Free plan, I can create 100 teams (Unlimited) and have unlimited (un)published Apps within those teams with each project having 1000 updates to āplayā with and that is okay for Glide to absorb but the generosity somehow is less restricted when it comes to paying customers?
I have ready stated that in the main, I donāt have an issue with the pricing, I believe it is fair on all the plansā¦Itās the Updates that need looking into and I am still convinced about thatā¦
i cant duplicate this appā¦ another bug I guess lol
This is the hard lesson weāve learned about leaving the old pricing plans active! It becomes impossible to make them work with new plans (transferring, copying, etc.).
Can you talk about the example customer / use case where you think it doesnāt work?
In my Starter plan, I have access to 5 Apps and 5 Pages and each project has 5000 rows. Before I have even had full access to the 1 projects Rows whether it is to edit or delete or Add, I would have finished or used more than the 2500 updatesā¦
I have a business listing App that I am launching soon. In the App, I use an inline list to filter results to be displayed in terms of those business. The inline list is linked to the USC and the App is public. What I have noted is that even visitors making selection with the inline list to filter results has an effect on the updates.
Although the plan says unlimited visitors this means I would quickly finish those updates and this is not even information that is permanently saved on the table as it is stored on the users device.
This is just 1 example of the App I have on Starter.
Regarding editing user-specific columns, we are still determining if these will be counted as Edits in the future. This has been raised by Experts and in this thread, so we are well aware
It is possible that (a) we do not count edits to user-specific columns or (b) we introduce a new feature to allow users to make edits that remain local to their devices
Outside of users editing user-specific columns, what other use cases are increasing your Updates count?
Bonsoir GĆ©raldine, lāhorizon est rose je pense, tout ton travail nāest pas en vain, bien au contraire je pense 
Prenons du recul. Glide facturait Ć lāapp. Ce serait comme facturer Ć lāimage Canva que tu crĆ©es, ou Ć ta prĆ©sentation Powerpoint, ou Ć ton document Word ou Excel. CāĆ©tait bien Ć©videmment, mais cāest encore mieux de pouvoir crĆ©er autant de Word, Excel et Powerpoint que tu veux. Cāest lāobjectif de ces solutions qui veulent atteindre beaucoup de personnes. Et cāest le cas de Glide : 1 milliard de nouveaux dĆ©veloppeurs dāici 2030.
A la limite, lāobjectif de Glide ne tāintĆ©resse pas, du moment que tu tāy retrouves, et cela se comprend. Je pense que tu vas tāy retrouver. Glide a Ć©tĆ© clair : les nouvelles limitations, en particulier pour les updates, ne vont pas pour le moment ĆŖtre rigoureusement appliquĆ©es. Je rĆ©pĆØte : ne vont pas. Comprends que Glide sāengage dans le bonne direction (nous permettre de dĆ©velopper davantage) et pour eux aussi il pourrait y avoir des surprises. Ils monitorent donc minutieusement les comptes de leurs utilsateurs (nos comptes !), ils vont voir lĆ oĆ¹ il y aurait des problĆØmes, et ils ajusteront.
Il est probable que certains (mais peu) nāy trouveront pas leur compte. Et la plus grand partie dāentre nous bĆ©nĆ©ficieront du changement. Certains dans cette discussion se font du souci pour pas grand chose Ć mon avis
Si tu as dĆ©jĆ des clients et tu dĆ©veloppes des projets business internes (fĆ©licitations au passage), il y a de grandes chances que tu sois pile poil lāutilisateur.ice cible de Glide, donc les nouvelles offres sont et seront faites pour toi.
Reprends le sourire et bon dƩveloppement ! 
So, your app does not have any users yet? How much do you value each public user? And how many times on average do you think they will edit this filter?
Ideally, we would provide better inline filter features that donāt require synced data edits.
I just want to congratulate with Glideās team about the new plans. I am CEO of a small company and I am very happy to pay 99$ per month and have unlimited apps to use internally with the various company teams, from the security department to the field service department. Thanks for existing Glide!
God Bless Glide
@david I wanna say that the Starter plan is exactly what I need as a developerā¦ Iām playing with it now, and is perfect!!!
it has all the PRO functionalityā¦ I can have the main App, Owner app, and testing app at one low price of $25.
I will bring lots of my customers who have just websites to this plan.
please fix transferring old apps, so I can move my templates.
Iām very happy! 