Workflow triggers but OpenAI response not saving to table

I have a form that submits questions to a table. I’ve set up a workflow with OpenAI “Complete chat (with history)” to generate responses, but the Answer column stays empty after submission.

Configuration:

  • Workflow triggered by form submission (App interaction)
  • OpenAI action configured with system prompt, message from Question column, result set to Answer column
  • Form shows “Success” but Answer field never populates
  • No error messages or run history visible

What I’ve verified:

  • OpenAI API connected with valid key and funds
  • All workflow fields configured
  • Result field set to correct column

What could cause the workflow to trigger but not save the OpenAI response?

Have you tried using the Glide AI action instead?