Hello, tried looking for support everywhere in glide 'coz I can’t find the answer to my question on their FAQs.
Anyone here know how to remove private users permanently?
I tried deleting the row & details in User data however in the Usage part of my team it’s still showing that Private Users is already at Maximum.
Is there a way for us to remove some so that others can access the app as a new private user?
Try removing all their data under Settings → Data → Delete User Data
I think that has worked in the past for others.
Although, you may still have to wait for the user counts to reset at the end of your billing period.
I tried it, however new users still can’t login. it’s giving them an error message like this:
“app has reached the maximum private users”
Should I just wait for the next billing period before some new private users can login on the app?
“Edited: I tried it again and made a new private user and surprisingly it works. Thank you for the solution!”
1 Like
system
Closed
4
This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.