Video Not Appearing but Background Sound Is- HELP!

Hi Community-

I’m not sure what happened because just a few days ago I could play a video from Google Drive. Today I had to go back and update videos on the same spreadsheet and I replaced the links with new videos and now the video box has a black background and only plays the background sound, but no video.

I can’t figure out what the problem is, especially if the video is only picking up sound and not visual.

Thanks in advance for any leads!


Here’s a screenshot of what I’m looking at when I load the videos. The app recognizes that there is a video as it’s pulling the time measurement, and as I mentioned above it has the sound, but no visual.
Screen Shot 2020-04-06 at 6.28.32 PM|421x500

Could you share your app, please?

Hi Mark,

Here’s the link