George, I can assure you its down. Now the app wont run or the editor wont load. I have had this issue across 3 different internet network providers and cleared my cookies. Its getting worse not better by my observation. Certainly for Australia its not working
Our network engineers are still working on it. We are in contact with our network provider and investigating further.
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Iām no networking expert, but there are only a handful of internet lines that run in and out of Australia and New Zealand. Regardless of which provider you use, there is a good chance that all internet traffic is running through that same lineā¦even starlink, which could very well be communicating with ground stations in Australia that then route Internet traffic through those same pipes.
Iām not trying to defend anybody, nor do I know what the problem is, but with most services in the cloud these days, most things on the web are at the mercy of the major internet hosting providers and the major communication companys that route Internet traffic across their internet pipelines. Itās very possible that the source of the problem is not a userās internet provider or the servers that host glide services, but it could be any of the 5 to 20+ routing hops that connect between you and Glide. That may mean that there is currently a routing hop that affects the Australia and New Zealand area.
It could very well only affect certain websites and or certain users. Speaking from my experience at my day job, we recently had a short outage where some customers could not reach our website for about an hour. It was only customers in two US states that were affected. Nobody else had a problem and there was nothing that we could see on our network. We could access our servers at all of our locations. The next day one of our networking engineers told me about an outage in one of those states that could have very well affected traffic to our servers. It was completely out of our control for us and our customers. It can be some other communication provider somewhere in the middle that experienced a routing issue or a cut internet line. Or a ship drops an anchor on a trans-ocean cable. Or there is a DDOS attack happening somewhere in the world. It does happen.
The point Iām getting at is that this could be something that is completely out anybodyās control. It could be a problem with the cloud host or a problem with any of the several communication providers that connects all nodes of the entire Internet into one giant network.
Iām sure glide is looking into it, but it could very well be something that they cannot fix themselves, and just have to wait until a higher level communications issue is fixed.
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The problem with web apps is youāre at the mercy of the internet. Itās why, even though I have a fully functional app thatās ready to go, I wonāt be using it for an event coming up soon. Weāll be scoring manually even though the app could save us a lot of work. Thereās too much at stake to risk having things drop out right in the middle of it all
Can all affected try again.
Technical: We have turned off Australia local serving and re-routed the requests to nearby Asia locations.
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@George-Glide I could kiss you right now, thanks for the workaround while itās investigated!
This seems to have sorted the issue. Thank you.
Thank you for everyone coming together to raise awareness of this issue and getting the priority it needed. Hope this doesnāt occur again but Iām sure weāll support each other to get it rectified.
Thanks George for your work, much appreciated.
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Itās really impressive, and surely reassuring to many, that you and the technical team have been troubleshooting this issue during your weekend. 
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