Unable to upgrade

I am unable to upgrade or even start the free trial on the Business account as payment details will not submit.

I am met with the following (even after signing out / in and or clearing cache etc): Something went wrong updating your payment information. Please contact support.

Furthermore, when clicking the Contact Support link, I receive the following:
Looks like there’s a missing form here. This can happen if there’s a system error, or if the form was never created, the form was deleted, or the form URL or ID is incorrect.

Is anyone experiencing the same?


Go to the Glide Support centre and open a billing enquiry.

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