I have upgraded my app https://wevet.care to pro and requested an external group of testers to test the app. However, 4 out of the six testers ( 3 Using Samsung A6 Plus & J8 - Samsung & Chrome browser & 1 iPhone 6 IOS ver12.4.3 – Safari browser) where unable to load the app on their mobiles as they keep on getting the following message:
Not secured:
Configuration in progress, please wait…
I think your security certificate would have to apply to the domain wevet.care as well as the subdomain www.wevet.care. They are getting the error because the website does not match the website address in the certificate. I’m not sure if this is an issue with the domain provider or the certificate provider.
Thanks @david and @Jeff_Hager. Taking out the www prefix seems to have taken care of the problem for some testers while another user with Samsung J8 still has a problem loading the app.
It’s woth noting that the app also does not load on Internet explorer and only shows a white screen.