I am on the free plan.
When does a new period for the active users start.
I went over the 10 users because i changed the login email address for 1 user. That user is now listed twice in the user list.
Your usage will reset at the start of your next billing cycle.
I use the free plan, how can i see what the “billing” cycle is ?
At the top of your screenshot, there’s a drop-down for “Current period”… Next to that ---- so it looks like, depending on your location, your usage should reset soon! Note that the period is based on the date/time you signed up, so your usage will only reset on April 27th at whatever time you originally signed up.
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It did not reset the count, it only changed the dates of the current periode
Any help is appriciated
I’m not sure how it works with the free plan, but I wonder if the usage cycle follows a monthly cycle, meaning it would reset after the end of the month.
That would be OK for me, i hope its not 1 month from last login as the rob@ email address is the one that is not in use any more and the stan..@ wants to login like now …
No, it should not be from last login. Hopefully it will work for you in a couple of days.
Ahh, so it looks like May 4th or 5th it should free up a user?
Yeah if it works like that it should free up the last one.
As long as he/she doesn’t sign in again I guess.
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