This site can't be reached

Ask for Help
1

Hi,

I just put my site live, with custom domain, but it only loads when typed in without “www”. If I type in “www.domain.com”, then I get this error:

This site can’t be reached

www.altfix.app ’s server IP address could not be found.

DNS_PROBE_FINISHED_NXDOMAIN

2

www.domain.com and domain.com are two different domains. If you want both to go to your app, you’ll have to redirect one of them to the domain you’ve configured in Glide.

3

Thanks David. How would I do that in Google Domains?

4

Any ideas on how I can redirect www.domain.com to domain.com? It bought by domain from Google Domains.

5

I just Googled “google domains subdomain redirect” and this help document from Google Domains contains instructions: https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=2&ved=2ahUKEwjG-aGXy6fnAhUGJzQIHYpMAzYQFjABegQIAxAB&url=https%3A%2F%2Fsupport.google.com%2Fdomains%2Fanswer%2F6072198%3Fhl%3Den&usg=AOvVaw0lEaDY0-w9-86ndVzWugjX

6

Thanks very much.

1 Like