Template Column and Email

Ask for Help
1

I am using the template column to create the body of an email, “Email Body”. One of the template column items is the Notes component. When I edit the note and send an email using the “Email Body” template column. The “Email Body” template does not update the Notes component. Is this a bug? A reloading issue? Or something else that causes the Note component item to not update in the email.

It may be a reloading issue. It just updated when I was about to hit Create Topic.
Has anyone had this issue? How long does it take for the template to update?

2

It’s my understanding that the template column should be updated instantly whenever another value changes. I can’t think of a reason why it would have had a delay in your case. Is it still a problem?

1 Like