We have a better, safer way for you to help support in tracking down your issues: Support Links. Click “Get support” in the app tile menu and you’ll get a link that lets you share your app with Glide support:
- These links are valid for 24 hours.
- They can only be opened by Glide Support.
- Each time somebody at Glide opens the link, that is logged, so there is an access record.
- The link allows support to look at your app in the builder. They can see everything in the app you can see in the builder and data editor.
- They can locally change the app in the builder to play around, but those changes are not saved, i.e. your app will not be modified in any way.
- They don’t get access to your spreadsheet.