Submit button always disabled - even with all fields filled

On a new form screen even with no required fields and with all fields filled, the “Submit” button remains disabled. Further, this was working yesterday, as reported by users but it stopped today. Not sure what is driving this and not sure why it would work without any changes to the page. There are some security related errors on the console log while trying to access storage objects on Google.

Many thanks, Alex

Here is the form in question:

We are using Chrome on Windows and Mac.

Console log:

storage.googleapis.com/glide-prod.appspot.com/snapshots-native-table/JqEoFuBH26fTtxFRBMfL.jzon?GoogleAccessId=glide-full-access%40glide-prod.iam.gserviceaccount.com&Expires=1688743784&Signature=UtnUyQETKk8YSmnrdLmcVUJ4x%2FxTc%2BNi49qFVwUHsB7QxhckeGyrNOl2IMrml8f5yCu3EJJ5wv4v1i%2BMFtpauH8XGpvpPW6%2BJBrdtGezf0R5nMXjZdYnxtZMu8TDRf06rP%2BJ%2Firqo%2FezymnaMot1QAQ%2BnbnTr1gkHM52RvOubnsVgJKU%2FT2ll1Evhf%2B9VzBWz2MBMm%2FtIvF4VeVEPmVqLk484y87Fcn5WeLqRc6mNGBOK2LGCDHFYsUiQsIeJ5VZncUDURKvON%2BAjK2uebe5VvOx0fHUmhsLY2kqA3XCEuImf4M16mTcCzuitW2gTCyBzHXz3NlKWgBuDFAkbFtqOA%3D%3D#GlideSnapshotVersion=22173:1 Failed to load resource: the server responded with a status of 400 ()

<Error>
<Code>ExpiredToken</Code>
<Message>Invalid argument.</Message>
<Details>The provided token has expired. Request signature expired at: 2023-07-07T15:29:45+00:00</Details>
</Error>

Recording:

I believe this has been reported. Are any of your required fields inside of a container?

Thanks for replying Robert.

I don’t have any required fields but all my fields are in containers. I have a lot of fields so I don’t really want to have to redesign the page. As work-around we’ve added placeholder records to the database and folks are updating those records as the issue is not present on the Update form.

:point_right: Hope that the Glide team has taken notice.

PS: just watched your session on help-desk with Glide and OpenAI. Great content, always very clear and insightful.

A fix is on the way, but in the meantime if you move your input components outside of containers, it should work.

2 Likes

Much appreciated!

Looks like the issue has been resolved. Thank you Glide team! :pray:

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