Well, if your check for ‘empty’ is after the check for ‘less than 5’, then it’s probably not going to work. An if statement will stop checking once it gets a result where that particular IF condition results in a true statement. Like I mentioned above, I think your empty value was still returning true on the first IF condition since it was less than 5. But, the increment action was not working. Than means it would never use your second IF check for ‘empty’. When you moved the ‘empty’ IF statement to be the first check, then it worked because it was true AND it was the first check.
If your custom action is currently set up like your screenshot above, then add a notification action under the first IF check. I can probably guarantee that it’s going down that path when the value is empty, so it is trying to do the increment, but the increment isn’t working because it’s trying to increment on top of a null value.
I’m confused. What you are showing in your video makes sense to me and appears to be working. Are you saying that it’s not working as expected?
Of course it seems like it’s working now because you added the AND to your first IF statement. What I was describing was to try the notification without that AND ‘Not Empty’ and I think it will always travel down that first IF statement. I’m referring to how you originally had it set up like this:
Now that you changed it to this, it’s going to work differently:
OK, now I understand. So it seems like none of the conditions work. Can you try something and move the notification above the increment action? It would seem that it would at least go through the second IF condition and show the null way notification, but it’s not. I’m still wondering if it falls into the first IF, but I wonder if the increment fails, which causes the the notification to also fail. If you move the notification above the increment, or remove the increment, then I wonder if the “less 5 way” notification would work.
I’m not sure what to tell you. It doesn’t make sense to me either. I wish I had a better answer for you. It looks like you have some alternative ways to set up your IF conditions so I guess you can just use what works.
As for you Ipad issue, I really don’t know why the EC column would not work. Maybe somebody from glide will see this and take a look at both issues. Otherwise I would try different things and hopefully you can find something works for you, even if it doesn’t make sense.
