Hi all,
I’ve got a free glide app with 5 total users. For 4 of the 5, there are no issues at all. The other user’s data never saves and any time he closes the app, he has to re-apply for access, even though his email is already in the user table.
An example scenario - He will log in via the invite I send through the Share menu as that’s the only way it’ll allow him to log in. There’s a button to Create a Ticket. He can create a ticket but when monitoring the data tables (using build in glide tables), his data will not be there, it looks like it’s saving a local version for him. So he will be able to see the ticket in his app, but nobody else can.
Additionally, if he then closes the app, it will log him out and act as if he was never there. Will need a new invite link and the ticket he raised will not be there even on his end; not that it was ever actually there in the db anyway.
Any ideas? We’ve tried him logging in on a different device, uninstalling the app and reinstalling, clearing cache (but with a different device tried, I’d have to imagine it’s not that).
I’m also nowhere near record limits or anything like that.