Sign In problem- Could not connect to Google

TDK_SA90 · March 18, 2020, 8:42am

I click on “Sign In.” It looks like it’s signing in but then ends up with “There’s a problem. Could not Connect to Google.”

Is this a known issue?

Jeff_Hager · March 19, 2020, 3:33am

Seems like there were quite a few issues going on today. Is there still a problem?

I’m sure the internet is being overloaded with so many people working from home and many companies prioritizing their traffic.

TDK_SA90 · March 19, 2020, 7:57am

Just tried again (UK - first thing Thu) and it’s still not letting me log in. Exactly the same as above.

Jeff_Hager · March 21, 2020, 3:52am

For reference:

Stefan_Poulos · March 23, 2020, 10:39pm

I’m been having the same problem the past day or so. I was able to fix it by signing in with another browser. In my case, Chrome wasn’t working and I was able to sign in and reconnect google with Safari.

However, if I go back to Chrome it still says could not connect to Google.

TDK_SA90 · March 24, 2020, 8:11am

Thanks. On a Chromebook you’re pretty much stuffed if Chrome doesn’t work though.

Galit_Rosenblatt · February 11, 2021, 4:14am

Hi,

I got the same notification of “Could not connect to google”.
How can I solve this and sign up?

ThinhDinh · February 11, 2021, 8:46am

What browser are you using and have you tried signing in using another browser?

TDK_SA90 · February 11, 2021, 9:05am

A Chromebook only has the Chrome browser. Glide just doesn’t work, full stop on a Chromebook. Somewhat ironic as Chromebooks are a Google product.

Darren_Murphy · February 11, 2021, 9:15am

@Pablo_books - aren’t you a Chromebook user?

TDK_SA90 · February 11, 2021, 9:35am

I’ve pretty much given up on Glide because of this reason. Just tried to log into it once again on my Chromebook and I still get the same issue.

Darren_Murphy · February 11, 2021, 9:40am

I assume that you have no issues signing into Google services? (GMail, GSuite, etc)
I don’t use Chromebook myself, but I’m pretty sure there are other Glide users that do.

TDK_SA90 · February 11, 2021, 9:42am

No issues at all with anything else, just Glide. It did work once but stopped over a year ago as per the start of this thread.

hisashi.fujita · February 11, 2021, 9:42am

I’m currently able to log in to my Chromebook without any issues.
So I don’t think it’s a Chromebook-specific issue.
Japan / 2021.2.11 / 18: 45

Pablo_books · February 11, 2021, 4:46pm

I am. Logging in almost always works. There are occasional times when I get this error, but reloading the page seems to make it work.

I’m currently on Chrome OS Beta (88)

sergey_kadilnikov · February 18, 2021, 6:49am

Check your ADBlock. It blocked the Google login window until it was disabled for this page.

TDK_SA90 · February 18, 2021, 9:31am

Makes no difference.

limbus · February 27, 2021, 4:39pm

Chrome 88.0.4324.190 64 bits
Same here. “Could not connect to google” at Sign up.

LaurentG · March 15, 2021, 5:03pm

Same problem i don,t have a chromebook but i use the chrome browser

AymenM · March 15, 2021, 5:05pm

Hey ! Welcome on board the community !

It looks like that this issue is related to a previous bug that has been reported a year ago. Can you confirm that this is a new bug or you’ve always had to deal with it ?