Purchase template

Hi, today I bought the Glidecart template but after payment it was not uploaded to my account. I wrote to the developer who replied that, in cases like these, I have to contact Glide support directly, can you help me? Thank you

Hola @Gilda1

You need to download it again. Since you already paid, it will not charge you.

Hi, I tried, but it sends me back to the page to make the payment that has already been withdrawn from my account PayPal

Are you downloading it on the same team you did at the beginning?

I see you “own” that template in your Alfaro team folder, and you have a copy of that template as one of the apps in that folder.