I’m trying to join a glideapp team. I am able to do that with a glideapp attached to my personal email (redacted). However, I’ve been asked to do that with my organization’s email domain (redacted).
I’ve made a glideapp account with my organization’s domain, but I’ve tried logging in again with that organization’s domain email, and it says that it sent a link to log in, but I do not see that email in the inbox nor the spam folder.
How can I login in my organization’s domain email, if I am not receiving the login email in my inbox or spam folder?
edit: removed personal email and organization’s email.
If it’s a corporate email address, it’s possible the email is being filtered/blocked by an overly aggressive policy on your corporate email server. This is fairly common. Perhaps you can check with your corporate IT? They may need to whitelist it.
At the moment, nothing is in the spam folder for my organization’s email. I am not able to log into general GlideApp. I’ve added no-reply@glideapps.com and glideapps.com to the whitelist.
What about no-reply@auth.appnotify.io, have you also whitelisted that?
Although if nothing is landing in your Org spam folder, I suspect that won’t make any difference.
Best I can suggest now is to sign into the builder using the account you can access it from, and reach out directly to Glide Support via the chat (bottom right corner).
https://email-bouncer.glide.page/ was helpful. I’ll try back in a couple days. We’re currently migrating our site, and it could be possible that the mailbox is still fresh and not being recognized.