Sorry very new to this editor, wondering if someone can help please, we have migrated our classic app but one visual part has not transferred.
We have a sign in/out page that usually shows an icon next to visitors to indicate if they are onsite or not (copy of icon attached) currently shows an empty grey square. I’ve tested the image options but it just shows the onsite icon for everyone regardless of whether they are here or not, I appear to be missing something in the workflow?.
(screenshots attached)
Thanks for any help provided.
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Looks like the image is sourced from an if-then-else column. You should check the configuration of that column.
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Hi Darren, I think this is the area for the image
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Can you show me how that img column is configured? ie. Edit the column and take a screen shot.
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oooh, yuk!
Alright. First thing to do is to check each of those URLs and make sure they are valid.
Also, check the Status column in the table and see if it actually contains the correct values for each user, eg. “Signed In”, “Signed Out”, or “Appointment”
If it doesn’t, then you’ll need to figure out how that column value is set, and troubleshoot it.
And I would strongly recommend against hard-coding URLs in an if-then-else column like you have there. It’s a very fragile approach that is easily broken. Instead, store the images in columns and reference the columns in your if-then-else column.
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Hi Darren,
Thank you for you help, I was able to get the web URL to work for the icons but I wasn’t sure how to add the image directly as you suggested, I’ve added some more screenshots, not sure if I’m in the right area.
