My app has reached monthly limit user

ASAP
We use a business plan
I cleared the Roles column so that users could enter as regular users, but they were treated as private users and immediately hit the monthly user limit.
Please let me know how to handle this.

If you are concerned about private user count, that suggests that you have a Legacy Business Plan?

Please show me your Privacy Settings.

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My userboard

Okay, with those settings all signed in users will be public as long as you aren’t assigning roles.

However, if you’ve already exceeded your private user limit, you will have to wait until the end of your current billing period for that to reset. But that’s only for private users. It shouldn’t prevent existing or new users from signing in (as long as you’re also under your public user limit).

I was on a maker plan and switched to a business plan. the maker plan was fine for up to 10,000,000 individual users, but suddenly when I upgraded to the business plan it was only 20. I don’t understand why.

oh, so you’re on a new Business Plan.
That means there is no distinction between private and public users. All users are the same, and yes the base limit on the new Business Plan is 20 users.

You should review the pricing page to get a better understanding.

Also, the below blog post:

I upgraded from maker to business because of storage issues, but I guess that means the advantage of a maker plan with 10,000,00 individual users disappears with business!
OMG

Business is not an upgrade from Maker. They are two different plans for two different uses.
Also, I’m not sure where you got the idea that you can have 10 million users on a Maker plan from?
Sure, there is no limit on the number of users, but you are still constrained by the 25,000 row count per App.

We didn’t have a good understanding of glide.All we wanted was to get rid of the 6GB of storage in the maker plan!
We were short sighted in that we already had a significant user base and had to upgrade.
If we reverted back to the maker plan, adjusted our file storage, and tried to see if there was anything else we could do, we found that the maker plan was better suited to our use case.