Hello Community! I need your help navigating the Custom Domain topic.
I think I’ve followed the instructions, but I am not accomplishing my goal.
Goal: When I enter the subdomain: app.potentialu.co - it redirects me to my Glide app (https://potentialu-retail.glide.page/)
Steps taken:
-
I created a subdomain on Squarespace (pic attached) which now redirects to the glide URL (not sure if this is correct)
-
I tried to add the info that Glide provides for the DNS and TXT - the latter one worked just fine. But for the CNAME, I get an error (pic attached) and won’t even let me add it into Squarespace.
Note: The main domain should take you to my Framer website. Only the subdomain should be linked to Glide.
Questions:
- Has someone done the Custom Domain from Squarespace? What am I missing?
- Why isn’t the CNAME working?
- Could someone help me figure it out please? I have this week to sort it out!
You don’t need that. You should delete it.
In Step 1 of the Custom Domain setting in Glide, you should enter app.potentialu.co, and then follow the instructions from there.
If that doesn’t work, please share screenshots of what you get in each of Steps 1, 2, and 3.
Thank you so much for your reply!
You were right, now Squarespace allowed me to enter the CNAME record
and Glide verified the whole thing
But, what should I do next? If i click on app.potentialu.co it takes me to a “coming soon” page, not my Glide app
Give it a little time. DNS changes can take a while to propagate.
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Looks like it’s working now 
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Really?! I still see the Coming Soon page 
I guess it will only take a bit of time on my end. THANK YOU THANK YOU THANK YOU @Darren_Murphy - you made my day 
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Your browser has probably cached the old under construction page from Squarespace.
You could try flushing your browser cache, or load it up in a different browser.
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