Hey all!
I have been trying for hours to figure this out… when I try to refresh my data (coming from Onedrive Excel sheet) it pops up saying the sheet can not be found. I disconnected the link between Onedrive and Glide and reconnected. Still nothing. Even when I try to create a new page, try to import excel sheet, it says it can not find any libraries in my onedrive and to please refresh. Any help would be greatly appreciated.
PS I was on the free version of glide for a while. Since the new update, I noticed that Integrating to excel was only available on a Team account and above. So I am now on the free trial of the team account.
So you cannot connect to your Excel on a trial of the team account?
That is correct. I assume the free trial has nothing to do with it though. I would think that since I am now on the Team account it should let me connect to Excel. Here is a screen recording of what I am talking about. Click below.
https://1drv.ms/v/c/ac1163e63b5429fd/EddIaT0GvEVEr9Y7FXE5eqIBftg1PvAOPGTJUVUIFoqwrg?e=Y55PZK
Your link asks me to sign in. Can you record it using Loom?
Sorry, Here is a loom recording. Hope it works for you. It was my first time using Loom.
Please submit this video alongside description of the problem to the support team. Thank you!
Okay I will try that. Any other recommendations in the meantime? Thanks for your help.
Sorry, I don’t have further recommendations at this point.