Glide says Pro apps sync “periodically”, how frequent is that exactly?

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1

I’m currently experiencing app sync delays of up to 5 mins for a Pro app!

Is this acceptable?

According to the Glide docs, Pro apps sync “periodically”, how frequent is that exactly @david @Mark? every 3, 4, 5…10 mins?

On the majority of two-sided apps this is a critical issue.

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2

Could you share the apps this is happening on?

3

sure…
user side app: https://vivid.glideapp.io/
restaurant side app: https://vividmanager.glideapp.io/

I would need an email to make you a manager of a restaurant so you can see the pending orders list (these are taking a long time to appear after an order is submmitted)

4

Our backend says they’re refreshing pretty quickly, and 5 minutes is still within normal bounds for changes in the spreadsheet making it into the app. The other way around (app to spreadsheet) should be much faster.

5

hm,

  1. How long is “pretty quickly” that you are seeing your end?
  2. How frequent is “periodically” according to the docs? (it would help to manage my expectations)

Also, is there a way to expedite the sync from my end?