Glide API (sometimes) doesn't update rows

[Connor_Finlayson]

First time reporting a bug? Refer to our Start Here post.

Describe the bug:

• The GlideAPI doesn’t update the columns as per the API request despite getting a 200 response.

Expected behavior:

• 2 columns in my Glide table are updated after an API call is made in make.com
• Occassionally it works, but mostly it doesn’t

How to replicate:

• Add a custom http request in make.com
• Edit rows as per the API documentation

Link to demo recording (optional):

[burningmikey]

I’m experiencing the same today. Update rows not working via make, despite Status code: 200. It was working well yesterday.
Thank you for reporting it.

[ThinhDinh]

Is this related to the user-specific thing you mentioned in the Regulars chat?

[l3oy8231]

Yes! Yesterday, I encountered this issue too. API status 200, pressing it around 7-8 times before it finally updated in Glide.

[Eden]

Actually wondering if there’s a way to update user-specific columns with the Glide API

[ThinhDinh]

No, there isn’t. It doesn’t make sense technically, because user-specific columns’ values are tied to the signed-in user. When an API call goes in, they don’t know which user the value needs to be updated to.

[Eden]

I’m looking for something like this since I want to clear user specific rows after they submitted data via a webhook.

I would do it it using Glide Actions, but I’m unable to loop thru all rows after the related Order was submitted.

[Darren_Murphy]

The only way to deal with this is to use the @Jeff_Hager multirow reset method. It’s an incredibly useful technique. I still use variations of it in many of the Apps that I build.

Reset Multiple Rows At Once

There have been several requests for people to find a way to clear a value in multiple rows. I was thinking about that and came up with a quick example of a way to handle that. Instead of trying to clear a value in an entire column, I realized we could just change one value on a parent column, load it as a single value in our sheet and then compare that parent value to a column that we set or unset for each row. It’s not about clearing an entire column, it’s about making a value in each row n…

[Connor_Finlayson]

Hi,

No this was just a general row. It is still causing issues. It doesn’t work at all on a published app but works after clicking 7-8 times in Glide.

What is the best way to report the bug?

[l3oy8231]

I encounter this problem very often with Classic Apps. I’m not sure if it’s related or not. But for other Apps (New Apps), I rarely encounter this problem at all.