From Legacy Pro to Business user costs

We’re considering upgrading my plan from Legacy Pro to Business and need some clarity on the user costs if we do so.

Currently, we’re paying $99/month and can have up to 5,000 “Public Users”. We currently have 500 and expect 2,000 by year end.

If we change to the Business Plan, we’re only seeing a single reference to users and not private or public designation like the legacy plan.

Am I correct in the assumption that 500 users would be $600/month instead of the $99/month we are paying now?

Once we scale to 2,000 users, the current plan is still $99. Would the Business Plan be approximately $9,000/month based on the $6/month per user?

Our users are external clients and not part of our company but they are required to login if that matters.

The concept of Public and Private users no longer exists in the current plans. There is now only the concept of Personal Users and Users, based purely on the email domain the user uses to sign in. Plans that only accepts personal users are restricted to users signing in using personal domains, such as yahoo, gmail, etc. Plans that allow any user to sign in do not have that domain restriction.

You’re better off contacting Sales to see what they can offer.

Based purely on the math for how the Business plan is laid out at monthly rates instead of yearly, and assuming every single one of your users are truly active within monthly billing period:

500 Users:
Base of $249 (Including first 30 active users) + 470 users at $6 per user = $3,069.

2000 Users:
Base of $249 (Including first 30 active users) + 1,970 users at $6 per user = $12,069

Of course that amount would fluctuate monthly depending on how many users are truly active within the app within a billing period. Yearly discounts would be cheaper with the lower base price plus the lower user price. Sales would probably cut you a whole lot better deal than those numbers with volume discounts at an Enterprise plan.

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In my opinion, the Maker and Enterprise plans are the only plans truly designed for a high volume of active monthly users.

And yes, these plans are substantially different from the old legacy plans.

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