Form submission in Glide not showing in Google Sheet

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1

I created a form in my Glide app, but when I submit an entry through the app, the data does not appear in the connected Google Sheet. I’ve checked the sheet connection and the form settings, but the entries are not being recorded. This issue is affecting my ability to track user input and manage data through the app. I need help understanding why the submitted entries are not syncing with the Google Sheet and how to resolve this.

2

Do the submissions appear in the glide data editor?
Which plan are you on?

3

we have subscription of Legacy Pro plan, No it is not reflecting in the glide data editor, also to note that when I made any entry It is visible for some time but when I refresh it then not shows to me and also the record not get updated in the Google sheet.

4

Would you mind adding some screenshots that show how your form is configured, and which table it should be adding data to?

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5

I am adding the screenshots of the google sheet and the glide form.

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6

Sorry, but these are not very helpful.

  • Please show the form in larger context, with both the left and right hand side configuration panels visible.
  • Please show a screen shot from the Glide Data Editor (not from the Google Sheet). Ensure the table name is visible, the column names, and the first few rows of data (redact anything that is private).
7

I have messaged could you please check.

8

I had a look, and I don’t see anything obviously wrong.

A couple of things to test:

  • Try a manual sync with the Google Sheet. You’ll see the sync icon in the bottom left corner of the Data Editor.
  • Add a row of data directly to your Google Sheet, wait a few minutes and see if it appears in the Glide Data Editor
9

See the problem is that some the people are able to fill the timesheet which someof them not. So it is like working for some people and not for the rest.

10

Okay, well that’s a key piece of information that you could have mentioned earlier.
What I would do now is try and narrow it down. What is different between the users it works for and the users it doesn’t? It could be anything - their role in the App, whether or not they are signed in, the type of device they are using, etc, etc. You just need to try and narrow it down through a process of elimination.

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11

for employee is works for there role is Employee and for those it is not working there role is also Employee. They are signed in I have checked that and I also checked by changing there email for login then also the issue is still same. They all are using there laptop, this problem occured just before yesterday.