Hi there, I’ve been working on an App for the past week and all is working as it should until today.
Today when I went to open the App I received this message…
"A problem repeatedly occurred on “https://xxxxxx”
where xxxx is the name of the App.
I have had no issues at all until today. I know I can delete the App and reshare, however, I need to know if it happens again I’ll know what to tell people (I haven’t shared it with anyone as yet).
Viewing on an iPhone running iOS 13.1.3
Thank you in advance, Jeanette
UPDATE:
For 3-4 days it hasn’t been working, just tried again now and suddenly it is???
Hi @JMD. I haven’t heard any similar reports recently. If it happens again could you send a message via intercom (the ‘?’ in the bottom right of Glide) or to hello@glideapps.com
Sorry to not be of more help. This sort of thing should rarely happen, but can’t answer until we diagnose the problem.
Thank you, I will. I added another copy of the App so I could going with the design, and that version was fine. I left the broken version on my device. I checked each day with the same error message appearing, and then just like that it worked again!
Totally understand the “can’t fix if not broken“ scenario
@Jeff_Hager, it happens when i click items, go back and forth. before it happened after a while of doing this, now almost immediately. i’m on an iphone. what could solve this? i already deleted the app and added it to the home screen again? and the problem persists.
and another thing that happens every time i open the app and start clicking things is it reboots - the screen becomes blank, the ‘signing in’ screen appears and the app restarts.
I have been able to reproduce the crashing. The issue is caused by the large number of horizontal scrolling lists that are all on the same page with large numbers of images. Basically the browser is crashing. While I wish I could tell you I can immediately fix this, I can’t.
The data needs to be streamed in more intelligently, we are working on this but its not there yet. For now reducing the number of horizontal lists and in general reducing the amount of content on screen at once will fix the issue. I will get this resolved for you in the medium term, I promise!
Probably depends on the age and capability of the device, the number of other applications you have running, number of items in each list, number of images, and probably several other factors.
I’m having this problem as well now. Works fine on Android - but when you try and open the app on some iPhones (specifically iPhone 7) - the load screen comes up and then it keeps reloading before it finally just gives up and displays a message saying ‘a problem repeatedly occurred’. Any ideas on how to fix this?
Hi. The app loads correctly in Safari on laptop/PC. However it is crashing on iPhone - I don’t think this is a spec issue as it’s effecting all users. An earlier post on this topic mentions long horizontal lists - our app has a lot of these so we have tried reducing this but the issue is persisting
Is there a solution for this? App working fine yesterday then all of a sudden it redirects on every browser stating: A problem repeatedly occurred on “Glide”.
It redirects from app.boltjobs.com to this address. It happened initially on mobile only, but is now on every browser and I have users in other locations with the same issue. Glide is operational and friends with apps aren’t having issues.
As far as I can tell, I don’t have lots of horiztonal lists but reading the above removing them doesn’t solve the issue.
