Hi all HNY, All of my apps have stopped having the ability for users to edit. Nothing has changed on my end, just got up this morning to find that even though the feature is turned on in all screens and components clicking edit does nothing at all. Did anybody else find this?
All working as expected for me.
Are you using conditional editing?
Hi Darren, no just the simple edit that pops up (See att) was working fine here in oz before midnight, got up early to keep working and all apps in my account cannot edit. I’ve also noticed that my Billing settings won’t load, usage won’t load, and it keeps saying my team is “Free” when I’m subscribed to the business account plan?
Well, that’s interesting.
I’m not seeing any of those issue here, and it has gone midnight so I don’t think it’s anything to do with the year rollover.
I wonder if your browser is confused, or has some stale/broken cookies floating around.
Try opening Glide using an incognito window.
If that works, then clear your browser cache, delete any Glide related cookies and try again.
Tried incognito and no go. The test apps on my phone work fine but my account is showing Free when I pay business (see screens) have I set something up incorrectly? It’s been working fine for months
Maybe a silly question, but are you definitely signed into the correct account?
Yep, I can get a billing link that shows my correct details, I use Google SSO, and nothing has changed my end but the account looks like it’s reverted to free one doesn’t it?
When I check usage and Billing once signed in they just sit and spin, I have to request a link to billing to see my account
mmm, yes.
Well, I do know that Glide have been rolling out some updates to their billing system, so perhaps it’s related to that. At this point, I think the best thing to do is submit a support request. Hopefully you can still do that…
Yes, it’s a bit unnerving, We’ve worked for 9 months on these apps and were just about to launch the new business so this is a bit worrying. It’s NYE I know so I can’t get onto any support, I try subbing a billing enquiry