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If you have not done this yet, please make sure to reply with the following:
- Who the signed-in user should be to demonstrate the problem.
- How to navigate to the specific area of the app where you are having the issue.
- Please attach a link to a narrated screen recording which will speed up the diagnostic process as it enables us to easily navigate to the specific area of the app where the issue is and see it as you see it.
Note: You can use loom.com for free. If the issue is only on a specific device (phone, tablet, etc.), please make the recording on that device.
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