Hi everyone,
I’m experiencing a critical authentication issue on my Glide app. Whenever a user tries to sign in (via Google or email), the authorization fails immediately after approval with the following error:
“Sign-in failed: This sign-in link is malformed. Open the app again.”
Here is what I’ve already checked:
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It happens across all devices, networks, and browsers (incognito mode, Safari, Chrome, Samsung Internet, etc.).
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It affects all users, completely locking everyone out of the paid functionality.
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This is clearly a server-side authentication/redirect URL issue on Glide’s end for this specific project.
Support and the AI bot keep suggesting clearing cache or checking extensions, but this is happening globally for the app.
Has anyone else experienced this recently, or can a Glide team member please escalate this to engineering? My app is currently completely unusable.
Thanks for any help or insights!