Harder to show/explain in message so I made a short video, less than 2 min
Check in your sheet if the “CEO” cell contains any blank spaces, same for the condition you set.
Always quick to pinpoint what I’m doing wrong - and I am so grateful haha! Thank you, that worked!
I faced this sometimes when working with clients, they were not aware they have an extra blank space or a “new line” character in the cell.
Yes, it’s funny because I know loud and clear that it has to be an EXACT match, but then sometimes our finger clicks a space without thinking about it! Which is why better to cut and paste.
This “trim whitespace” thing might come in handy next time.