Complete Chat AI Integration stopped working

Ask for Help
1

I have an AI integration that was working for months. I posted about it a while ago:

It now throws up this error message:

Complete chat: Invalid image URL: ‘messages[1].content[1].image_url.url’. Expected a base64-encoded data URL with an image MIME type (e.g. ‘data:image/png;base64,aW1nIGJ5dGVzIGhlcmU=’), but got a value without the ‘data:’ prefix.

image
image1642×805 70.7 KB

I have other ‘Complete Chat’ integrations that continue to work without any issue in this and other apps. However, this action makes use of the ‘image’ field. The error message suggests that the error relates to how the image is handled during the action. Maybe Glide is now passing a different format for the image address?

Obviously I have tried multiple images. Some uploaded to the column in the App. Some have been URL’s in public places on the internet. Nothing works. The same error message is returned.

2

This thread has been escalated. Support will follow up via the Messenger in the Builder or through email.

Best practices when escalating issues to support

1 Like
3

We haven’t changed anything here in a long time it’s possible OpenAI changed the API.

1 Like
4

Any chance Glide can check the integration still works when sending an image with a prompt please? My process still does not work…

5

Any news?

1 Like
6

Did support follow up with you through the builder chat/email?

7

No nothing via Chat…

[Update - Kyle reached out by email. He has reproduced the issue and has escalated the issue since it appears to be a broken integration]