Chrome on iphone not finding app url

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1

My client found this, I haven’t been able to reproduce this, as I don’t have an iphone. We would like the app to be ready by today.

My app’s URL: scrutineers.glideapp.io
Platform: Iphone 11

When she opens the link, it correctly takes her to firefox, and gets to the app. But if she copy/pastes the URL into chrome, she gets the google page with the error: Your search - scrutineers.glideapps.io - did not match any documents. I’ve asked her to try to use https://scrutineers.glideapps.io, but she gets the same error.

2

http://scrutineers.glideapp.io/ and http://scrutineers.glideapps.io/ are two different domains. Only the first is correct.

3

Sorry that was a typo, The error message should read : Your search - scrutineers.glideapp.io- did not match any documents

4

If I do a Google search for “scrutineers.glideapp.io”, I get what you describe. When I paste it into the address bad, it loads the app. I suspect your client is searching for the URL on Google, not entering it correctly.

5

How should she enter the URL into chrome? She’s only aware of the search, which BTW says “Search or Type
URL”

6

I’m sorry but we cannot help your users with Chrome. I am sure she is entering it with a space or somehow not typing it as a URL.