Chat/Comments Component delays

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1

Hi,

I have added the chat component to my app however when a user sends a message that message does not appear on the other users screen until they refresh.

I am also sending a notification when a chat is received, so the user gets the notification but cant see the chat until they refresh.

Also, if messages are sent before the app is refreshed then those messages just pop into the chain in order of when they were sent (which is correct) however many users will most likely miss these messages.

I have also tried enabling the extra mode to pull the data however that has not helped.

If anyone has any advice on how to resolve this issue I would truly appreciate it!

2

What type of backend are you using for the table that stores the messages? It sounds like it’s a Big Table that requires refreshing on users’ end to see new data. If that’s the case, that’s the correct behaviour.

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3

I am using Big Tables! Thanks so much for your help! I will change it over to normal tables now :sunglasses:

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4

There is a “Reload Query” action available that can be used to “force” a refresh of Big Tables data on an users device.

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