Change in subscription

[Federico_Ezcurra]

I have been a Glide customer since February 2021.

We develop games to collaborate with the integration of employees in software and multinational companies (VONFIRE - Ignite leaders).

We had the Legacy Business subscription and we have projects committed until December 20.

We were surprised by the change in the subscription model, we do not charge customers the new Glide price and we need to comply with the promised service.

Services end December 21. From that date we can evaluate future alternatives.

The Maker plan does not work for us, because users log in with their corporate email, not a Gmail account.

@NoCodeAndy can you help us please?

Thank you so much,
Federico

[ThinhDinh]

@Federico_Ezcurra

We were surprised by the change in the subscription model, we do not charge customers the new Glide price and we need to comply with the promised service.

Do you have to create apps in a new team? If you build them in the team where you have the legacy plan, I assume the legacy plan is kept as is?

[NoCodeAndy]

This was resolved via the support team.