Can't access PUBLIC APP?

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1

Hello there, would be so grateful for your help – we need to urgently publish an app today for an event happening tomorrow but we are coming across a really frustrating issue.

Even though we’ve set the app to fully public, I’m getting continuous feedback that they can’t access the app – how do I fix this please?

Here are the settings:

Screen Shot 2024-04-16 at 2.56.01 PM
Screen Shot 2024-04-16 at 2.56.01 PM1380×1678 107 KB

Thank you so much for your help in advance.

2
  • What specific problem are they running into?
  • Which plan are you on?
  • Are they trying to sign in with personal or business email addresses?
3
  1. “This email address doesn’t have access to this app. Please try another.”
  2. Maker
  3. Trying both personal and business – but can’t seem to understand the pattern, some business ones work, some don’t. Most personal ones do, but then when you try to sign in again, same error from #1 appears.

Thank you so much.

4

The Maker plan only allows personal users.

You can use the below to check for specific email domains:

5

Thank you so much.